Any industry's primary necessity is a cable connector. Typically, these cable jobs are outsourced or purchased from a vendor. Though the cable industry is one of the most important in our lives, it is also one of the most underappreciated. This industry is also fragmented, and many cable connector suppliers and manufacturers keep customer and item data on excel sheets. Excel sheets and spreadsheets become time consuming due to the industry's reliance on inventory, and you also lose control of your inventory.

Lighthouse CRM software for the Cable and Conductor Industry is a sophisticated and scalable CRM solution that allows businesses to have a single view of their sales and after-sales activities, as well as handle critical client data. Lighthouse CRM's Cloud and Mobility Solution has become one of the top software solutions for customer management in India since it can be accessed from anywhere, on any device, at any time.

Sales & Marketing

Expense control is a must-have for businesses looking to increase their profits. CRM-based automated expense reporting promotes corporate expansion by streamlining travel and expense operations, optimizing the process, and increasing productivity. CRM software for the cable and conductor industry streamlines and tracks business travel expenses related to sales. By requiring sales leaders to track the impact of their business travel on sales and revenue, this holds them accountable for their business travel. This allows a company to track its return on investment (ROI) for each business trip, which leads to increased profitability and growth.

  • Sales acceptance of marketing-generated leads has increased, resulting in increased brand awareness.
  • Increases the average deal size of the business.
  • Increased achievement of team quotas and marketing's share of the sales pipeline.
  • Businesses can benefit from automation in terms of marketing ROI and overall growth.
  • Provide your company with a more comprehensive and detailed picture of potential client behaviour with marketing automation.
  • Create a staged sales procedure that your team can rely on and that you can easily adjust as problems arise.
  • Recognize a wide range of consumer needs and devise effective solutions.
  • To attract the attention of potential clients, promote a variety of products and services.
  • Learn about customer behaviour and purchasing habits to investigate current market conditions.
  • To realign markets, territory, product, segmentation categories, and even rules can all be used.
  • CRM data insights allow marketing to logically identify different types of customers.
  • Establish the optimal engagement time for each segment to maximize the campaign ROI.
  • Computerized marketing strategies are used for targeted marketing.
  • By combining data sources to aid in the forecasting of emerging trends, advertisers and marketers can stay one step ahead of the competition.

Distribution and payment

A distribution CRM software for the cable and conductor industry is a software application that allows you to manage both customers and products in one place. This software includes monitoring and reporting features that assist distributors in managing customer information, tracking product orders, generating invoices/quotes, and automating marketing efforts.

Lighthouse CRM software for the cable and conductor industry is a solution that works to organize your prospects, leads, customers, and distributors through a user-friendly mobile app and web. It will also provide you with critical data so that you always know where to focus your sales and marketing efforts. Lighthouse CRM enables the glass industry to easily reach out to more customers or distributors and grow their business. Lighthouse CRM is critical for nurturing leads and closely monitoring the sales pipeline. It is a powerful online system that is used to manage the glass industry and provide the best services possible. This will aid the company's rapid growth while also increasing transparency between the buyer and seller.

  • Aids sales representatives in generating new leads and maintaining existing relationships.
  • Sales representatives track sales activity, take customer notes, and promote internal cooperation.
  • As a result of the activities, sales increased and customer service improved.
  • Take charge of the management and customer service processes.
  • Maintain operations while establishing strong customer relationships.
  • Streamline the flow of goods throughout the supply chain.
  • Marketing and sales management tools are provided, as well as automation of intensive customer-centric processes.
  • Real-time data aids the sales team in converting leads into customers.
  • Marketing and sales management tools are provided, as well as automation of intensive customer-centric processes.
  • Provides real-time data to the sales team.
  • Send a payment request to your customer through the CRM — where all of your other documents are kept — and you'll get the money right away.
  • Encrypt data transfers to significantly reduce the risk of fraud.
  • Instead of taking credit card numbers over the phone or requesting a cheque, ask your customer to pay you directly through CRM.
  • Integrated payment solutions vastly improve the customer experience and aid in the long-term retention of your relationship.
  • Use the cloud-based invoice process for immediate payment.
  • Integrating your payment processing tools with your CRM allows you to gain a better understanding of your business, not only financially, but also marketing-wise.
  • Payments are aggregated to determine which marketing channel produces the highest ROI.

Workflow automation

CRM automation entails numerous tasks and is entirely focused on managing existing customers' relationships with the company rather than general marketing efforts. CRM automation automates not only marketing operations, but also processes such as lead generation, sales intelligence, scalability, and much more. Lighthouse CRM software for cables conductors industry is a sophisticated and scalable CRM solution that allows businesses to have a single view of their sales and after-sales activities, as well as handle critical client data.

  • By automating tasks with better software, you can reduce the likelihood of human error.
  • By automating mundane tasks, you can provide a more satisfying work environment for your employees.
  • Rather than hiring labour, look for talented individuals.
  • Labor costs have been reduced.
  • By integrating various departments within the organisation, tasks can be completed more efficiently.
  • Obtaining real-time data can help you improve your sales and marketing efficiency.
  • Increase the size of the company without adding new systems or employees.
  • Consolidate information and focus on what is most important to you.
  • Manage massive amounts of data while easily aligning multiple marketing campaigns.
  • Analyze data, identify potential leads, and follow up as soon as possible.
  • Handle customer service tasks as quickly and efficiently as possible.

Expense Reporting

Managing business expenses is challenging with manual processes, paper receipts, and handwritten notes. Businesses can improve expense management, reduce errors, and distribute reimbursements more efficiently by using an expense management solution to monitor employee spendings.

  • Expense reports and related documents, such as bill scans or photos, can be submitted using a computer, tablet, or smartphone.
  • It is no longer necessary to fill out paper forms or attach sales slips.
  • Payment processes that are automated eliminate delays.
  • With Automated Expense Reimbursement, employees can submit reports quickly and easily, reducing the time it takes for the manager to approve them.
  • Fund transfers to bank accounts are completed more quickly.
  • Errors and delays are reduced, resulting in higher customer satisfaction.

Quote and Invoice

The quotation and invoice management module of CRM software for the cable and conductor industry boosts the sales process by assisting various divisions within the company in identifying new leads and strategizing for manufacturing forecasting. CRM quote management tools simplify the sales proposal process using easy-to-use invoice and quotation generation tools. Our CRM solution can also be customized to meet your specific requirements and integrated with other accounting applications, if you have them.

  • Create personalised invoices for each account.
  • Create an invoice and send it manually, or schedule it to go out at a specific time during your billing cycle.
  • You can now check the status of your payments (pending, received, scheduled).
  • When a payment is past due, you will receive an immediate notification and will be able to send follow-ups directly from your dashboard.
  • You can get quotes faster with automated billing.
  • Use a variable pricing strategy to generate automated invoices and quotes for each customer.
  • Using various rate cards and pricing charts, the built-in rate contracting software generates the appropriate contract price for each customer.
  • Using built-in rate cuts and discount restrictions, you can generate detailed quotes in seconds.
  • Calculate and display a total price for each order, making inventory management easier.
  • Use and manage a comprehensive billing software system.
  • Receive a detailed report on your outstanding payments, approved payments, received payments, and quotations created, among other things.
  • Reports should be run on a regular basis to keep track of delinquent payments and missed billing periods.

Complaint management

The CRM's Complaint management module is a powerful tool for resolving customer issues and improving service. A well-organized complaint management process reduces the likelihood of delivery or manufacturing mistakes. Customers' feedback is routed to the appropriate department via CRM software for the cable and conductor industry, allowing for future product improvements.

  • Enable your customers to submit feedback through the platform of their choice.
  • In a consolidated CRM database, you can easily manage and organise all of your customer information.
  • To increase customer engagement, keep track of your clients and prospects through multiple customer touchpoints such as social media, email, website, blog, and so on.
  • You can assist your company in responding to consumer complaints as quickly as possible by effectively monitoring them.
  • Create a positive first impression, instill trust in your organisation, and eliminate any negative thoughts.
  • Enhance the effectiveness of the customer relationship management process.
  • All of your client-related data is kept in one place by a central repository system.
  • Bring all of your prospects and current clients together in one place.

Leads Tracking

CRM software for the cable and conductor industry can collect and consolidate lead information at every point of contact. Thanks to CRM, the cable and conductor industries can capture more information, use more accurate tracking, and identify the most effective channels for engaging with them. By mapping the patterns of behaviour that lead to a purchase, activity tracking can help sales teams move more proactively, recognising when a lead is ready to convert early on. CRM can also track the employee, salesmen and dealers activities to ensure the product is reaching the right customer at the right time and right condition.

  • Create effective strategies using analytics tools to gain valuable insights and drive ROI.
  • You can easily track leads and determine whether they are worth your time and money.
  • Improve your follow-up strategies to convert leads into prospects.
  • Different leads should be segmented based on their preferences.
  • Use the information you've gathered to your advantage and you'll be able to save money.
  • Rate the leads based on their quality.
  • Nurture leads to improved interactions with prospects.
  • Provide your representatives with information about the lead journey before approaching a random lead.
  • Track the employee and salesperson conduct.
  • Track the journey of the products.
  • Ensure that the products are reaching the customers in finest quality.

Order Management

The Order Management process boosts sales efficiency and productivity while also improving customer service. CRM projects must satisfy customer contact strategies by integrating existing operational processes and structuring back-office procedures. Lighthouse's CRM software for the cable and conductor industry combines an integrated view of processes and organisation to achieve maximum integration between a CRM solution's framework and an organization's existing back-end processes.

  • Keep track of new orders and enter the most recent order details.
  • Keep track of inventory levels.
  • Customers can be classified by order type based on the quality, quantity, and scale of their orders.
  • Obtain immediate access to inventory and stock information.
  • Automation can aid in the reduction of maintenance and inspection costs.
  • Order tracking and real-time status updates improve service delivery and customer satisfaction.
  • Improve service delivery by optimising back-office functions.
  • By integrating all systems with an expanded cloud platform, you can improve information sharing and reporting across all departments.
  • Contribute to reducing the burden and ensuring the organization's long-term viability.

Campaign Management

The right information is delivered in the right format, at the right time, and to the right clients thanks to campaign management and planning. Campaign management is an important component of Customer Relationship Management because it revolves around the needs of the customers (CRM). The Cables and Conductors Manufacturing industry employs CRM software to manage their internet marketing initiatives.

  • CRM is capable of managing and tracking advertising campaigns.
  • Marketing campaigns and phases for a variety of client categories can be created and generated automatically.
  • Plan email marketing campaigns in addition to other types of campaigns such as PPC, Google Adwords, and traditional marketing.
  • Methods of marketing should be mixed and matched.
  • Collect information from your contacts using online forms and assign them follow-up tasks.
  • By segmenting your database, you can create extensive listings to filter your contacts for different campaigns and sub-campaigns.
  • To stay in touch with your contacts on a regular basis, create automated marketing campaigns.
  • You can track lead tracking and campaign assignment directly from your Sales CRM.
  • Track your return on investment by tracking your client open rate, click-throughs, and engagement.
Please Enter Correct Mobile No.

Questions? We're here to help.

Our advisors are here to help you chart a course to success. They can answer all your Lighthouse CRM-related questions, including topics like:

  • Our entire product portfolio
  • Pricing information
  • Implementation and adoption planning

Just fill out the form at left or call
+91 - 86006 66106.